![]() When high school sweethearts How to watch on Roku Sugar & Spice. Once the problem is identified, hopefully the provider will work to correct it. of online streaming platforms like Netflix has turned the movie world upside down. Since it doesn't appear to be a ROKO problem, there's only so much they can do to help us fix the problem. You should be able to systematically eliminate which app is suspect. If there are captions, app "C" is suspect. Under Audio, make sure your selected audio option does not contain Audio Description. While a movie or TV show is playing, tap anywhere on the iOS device screen. Return to the Netflix app and start playing a movie or TV show. If there are captions, app "B" is suspect. Make sure the Audio Descriptions setting is switched off. Go to the next app you use and watch for a while. To turn off soft subtitles permanently, select the Disable option directly. Haven't heard back yet, but at least the problem is predictable for me now.įor anyone else experiencing this issue, turn off the captions in ROKU and go to a major company provider like Prime. Turn off your Roku and unplug it from power for at least 10 seconds. Turn Netflix Subtitles Off on Xbox 360: Step 1. Select 'Off' from the Subtitles section to turn off the subtitles. Click the conversation icon located in the bottom-right corner. I suspect their software developers left a bug in the app. Here's how you can turn off subtitles on Netflix in Chrome: Step 1. ![]() Scroll down and select the last option Off. If you let a Roku idle long enough, you will eventually be. You will be redirected to the Audio and Subtitle settings. Deactivating the Roku 2 in this manner will remove the Netflix channel from the main menu. If the remote doesnt have a CC button, tap the ' Menu' button, highlight CC using the left and right arrow keys to on/off, and click ' OK. Alternatively, open YouTube, play a video, and press CC. Click on the speech bubble icon with dots inside. Tap the CC button on your remote to enable it. ![]() Check with the service provider for information about the availability of closed. Closed captions are available only when the service provider (e.g., Netflix, The Roku Channel, or Hulu) includes them with their content. I've contacted them directly because they recently released an updated platform. Here are the simple steps you need to follow if you want to turn off the subtitles. Closed captions are also useful when dialogue is difficult to understand, or when the volume cannot be turned up too loud. The subtitle issue definitely seems to follow that app and not come up with any other provider. I believe that my problem is with the BlazeTV app. I believe that this was already suggested by the support here, but I suspect the problem is with one of the Apps, not with the Roku itself. ![]()
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